News & Insights

Topic: Outages

How two seconds become two days

November 17, 2015
At 3:37PM PST, we had a power blip in one of our datacenters.  In those two seconds, over 1,000 systems blinked offline.  As a non-profit, we don't have all of those niceties such as hot-hot datacenters or those new fangled UPSes.  Instead, we do it the old fashioned way, which means we are susceptible to power failures within the building our core systems reside.

What does complete failure smell like at Shadowserver?

August 15, 2015
In any corporation there is a fine line between success and failure.  Part of that is how each one is dealt with.  We at Shadowserver are as proud of our successes as we are of our failures.  We try to be upfront when something breaks and explains what occurred.  We failed completely at that this time as well.

You have Mail!

December 19, 2014
Whelp, there it happens again.  It seems that our filters blew up again and everyone is receiving a much larger set of data than normal.

Houston, we have a problem

March 29, 2014
Reporting has been fixed and all data going out in the reports again.